Shipping and Return PoliciesAt Capitol Organics, we pride ourselves on helping you lead a healthy and vibrant life. We’re so confident that our CBD products will enhance your life that we offer a 30-day satisfaction guarantee.
Return/Refund Terms & Conditions
- Each customer is allowed one refund
- Shipping cost on a returned item will not be refunded
- Once your return is received, please allow 48 - 72 hours for your refund to be processed. Credit times will vary depending on your bank or credit card provider.
- If you received products damaged during shipping, you must notify us within 48 hours of shipment delivery to qualify for an exchange of the exact product using the form above. Once the damaged product has been received a new order will be shipped out to you free of charge.
- If you have any questions or concerns, please contact us at firstname.lastname@example.org
We are not responsible for last, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If USPS is unable to deliver, please contact your local postal service to arrange pick up or delivery. If package is stolen, please contact USPS to file a claim.
We currently ship within the United States with USPS (Free shipping). First Class USPS 3-5 business days may at times take longer for delivery.
If you want it sooner, we offer Priority USPS. Please note USPS does not guarantee 2 business day. We are not responsible for 2 business day priority packages that do not arrive in 2 business days. The cost for Priority Shipping is $10.
All orders placed after 7am EST, ship next business day unless otherwise noted. As soon as the order ships you’ll receive a shipment notification email with a tracking number. Please note all orders placed on Saturday or Sunday will ship the next business day.
After a package has been marked as DELIVERED and if package can not be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.
We are not responsible for packages shipped to the incorrect address entered by customer. If address entered is incorrect and package has left our facility, it is suggested to contact your local USPS office to locate or visit www.usps.com We will not re-ship an order due to incorrect address entered by customer.